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takin:support [2017/03/30 14:25] pcermaktakin:support [2020/09/17 22:18] – [How to submit a bug?] Tobias Weber
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 ===== Bug tracker ===== ===== Bug tracker =====
-If you are experiencing any problem with the software, please submit it to our public [[https://forge.frm2.tum.de/redmine/projects/takin|bug tracker]].+If you are experiencing any problem with the software, please submit it to our public [[https://code.ill.fr/scientific-software/takin/core/-/issues|bug tracker]].
  
 ==== How to submit a bug? ==== ==== How to submit a bug? ====
-  - Go to [[https://forge.frm2.tum.de/redmine/projects/takin|bug tracker webpage]] +  - Go to [[https://code.ill.fr/scientific-software/takin/core/-/issues|bug tracker webpage]] 
-  - Click register in right up corner +  - Click "Sign In" in right up corner 
-  - After succesfull registration, you can submit a [[https://forge.frm2.tum.de/redmine/projects/takin/issues/new|New issue]] by clicking that button. +  - After successful registration, you can submit a [[https://code.ill.fr/scientific-software/takin/core/-/issues/new?issue%5Bassignee_id%5D=&issue%5Bmilestone_id%5D=|New issue]] by clicking that button. 
-  - Please try to explain your problem in detail, attaching the screenshots will help. +  - Please try to explain your problem in detail, attaching the console log or screenshots will help.
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 ===== Disclaimer ===== ===== Disclaimer =====
 TAKIN is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY of being free of internal errors. In no event will the authors (or their institutions) be liable to you for damages, including any general, special, incidental or consequential damages arising out of the use or inability to use the programs (including but not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties or a failure of the program to operate with any other programs). The authors are not responsible for erroneous results obtained with the programs. TAKIN is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY of being free of internal errors. In no event will the authors (or their institutions) be liable to you for damages, including any general, special, incidental or consequential damages arising out of the use or inability to use the programs (including but not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties or a failure of the program to operate with any other programs). The authors are not responsible for erroneous results obtained with the programs.
takin/support.txt · Last modified: 2023/08/29 14:01 by Tobias Weber